Transparent, Flexible Payment Options

At the Mental Health and Trauma Therapy Center, we strive to make quality care accessible by accepting most major insurance plans. We understand that every individual’s situation is unique, so we also offer private pay and sliding scale options for those without insurance or who prefer to self-pay. Our goal is to provide flexible and transparent payment solutions to ensure that financial concerns do not stand in the way of receiving the support you need. Please contact our office for specific insurance information or to discuss private pay or sliding scale rates.

 

Insurances Accepted

We currently accept a variety of insurances, and will work with you to navigate any out-of-network benefits. We currently accept:

  • Aetna
  • Blue Cross Blue Shield
  • Blue Care Network
  • CIGNA
  • Medicaid
  • Optum
  • Priority
  • Tricare (East) / Humana Military (currently pending)
  • United Healthcare / United Behavioral Health

 

Private Pay

For those paying privately, we offer sliding scale payment options. For more information on our sliding scale payments, click here to contact us our call us at 269-818-8511. We currently accept four methods for private pay:

  • Cash
  • Check
  • Credit or Debit (all major brands accepted)
  • HSA Accounts
Out-of-Network Benefits

If you have out-of-network benefits, you may request a superbill from your therapist to submit to your insurance provider for reimbursement. Please remember to determine out-of-network benefits prior to utilizing this option and notify our staff in advance.

Client Responsibilities

Online documentation must be completed prior to your first appointment. If you have sufficient reasons for not being able to compete documents online, you may completed them on paper, in person; however we request that you arrive 30 minutes early.

You are responsible for knowing your deductible, co-pay, and mental health benefits prior to your first session.

If you have questions, you may call the customer service or member services line typically found on the back of your insurance card. If you schedule a phone consultation or an appointment please bring this information with you.

Request An Appointment

No matter your identity, background, or challenges, we provide therapy services to anyone searching for healing. To schedule an appointment with our licensed therapists, please click the button below.

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